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February 2012

Last Month

Last month's meeting was held at Waxie distribution center in Salt Lake City.  Many thanks to Waxie for letting us visit their beautiful facility.

The speaker was Noah Sparks from the LDS Church, and he gave a very interactive presentation on the uses of social media and social networking.  Noah is a creative team leader focused on exploiting technology for family and learning relationships, and he has extensive experience in rapid e-learning, product/project management, and technology consulting.

Noah talked about some of the social networking sites, the dos and don'ts of using social networking, and the risks and rewards.  Thanks, Noah.

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Member Spotlight

This month’s spotlight is on Renee Thompson.  Renee works as a Facility Manager for CBRE and is responsible for managing Wells Fargo’s “administrative” buildings in Utah and Idaho, which includes call centers and corporate offices.  CBRE manages a total of 21 buildings for Wells Fargo (11 in Utah and 20 in Idaho).  Renee started with CBRE in November 2011.  Prior that, she lived in St. George, Utah, and worked as Facility Manager for the Biggest Loser Resort. 

Renee got into facility management in 1996, when she was working at a law firm.  She was studying to become a paralegal and was bored.  She saw a job opening for an administrative assistant to the facility manager, and she applied.  The facility manager was a mentor, bringing her along to construction meetings and teaching her the “tricks of the trade.”

Renee joined IFMA at the suggestion of her manager at the law firm.  Renee attended as a guest while she worked there.  Her mentor told her that she was “wet behind the ears and would learn a lot and could network” at IFMA.  When Renee went to work for an ad agency in New York, she joined IFMA in order to ramp up her skills and social network.

Renee had a great experience with IFMA while she was a member in Raleigh Durham, North Carolina.  The chapter was close to folding, and Renee and several other members revived the chapter.  Within a couple of years, based upon an essay submitted by Renee, the Chapter won the Professional Development Award.

Renee was born in New Jersey and raised in Massachusetts.  She moved to St. George, Utah, for the Biggest Loser Resort job.  From there, she moved to Salt Lake City for a temporary position and in order to live the “city life,” with restaurants, theaters, etc.  Her hobbies include hiking, live sporting events, and the National Football League.  Her first child, a baby boy, is due in February. 

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Article from IFMA Insider

How to Lower Your Workplace Stress

Your workload has increased, so have your boss's expectations. But scaling back could mean losing a job.

Talk about stress.

Paul Baard, an organizational and motivational psychologist at Fordham University's graduate business school in New York, knows just how stressful a work environment can get. He has consulted with athletes in the high-stakes, high-pressure world of professional sports.  What secret has he passed along to those clients? When you are in a slump, you can still contribute by encouraging your teammates.

Rather than burdening a team with distracting self-doubt and pity, try to help others, he advises. "In order to remain self-motivated, research has found that the innate psychological need for competence must be satisfied," Mr. Baard says. "This drive pertains not only to the ability to do a job but to achieve something through it—to have impact, to contribute. A way an employee can expand opportunities to satisfy this need is to help her team succeed by encouraging others, even if her direct contributions are limited."

Age, occupation and family circumstances, among other factors, can all play a part in how workers respond to different stressors. But experts say there are steps that can help you take control of your happiness at work this year.

Find meaning in your tasks. Commitment to a goal beyond self-promotion can help a worker manage stress levels, says John Weaver, a psychologist at Psychology For Business, a Brookfield, Wis.-based employment consultancy.

Several years ago, Mr. Weaver consulted for a long-term-care facility in Wisconsin that had flooded. Because of the water damage, the residents and employees had been forced to move into an already occupied facility. Employees felt cramped and annoyed, he says, and pettiness abounded.

To help the workers regain a positive attitude, Mr. Weaver asked each person this question: Why do you do this work?

"People don't work in nursing because it pays so much or it's glamorous or it's easy," he says. "As they heard the question you could see their attitude change. They could see the reasons why they needed to work together, to put aside difficulties and compromise, and residents were treated better."

Remembering why you are in a business can help you manage stress, Mr. Weaver says.

While working on his dissertation, Rick Best, now a health-services scientist for Lockheed Martin, researched stress among nurses who work with veterans, a group that faces high demands with low resources. One might have expected elevated levels of burnout. But there were high levels of satisfaction.

"The meaning they got from their job was high," says Mr. Best. "They went into the profession of nursing to help people. As a consequence, they derived much meaning from what they were doing, and they were better able to handle stress."

Reduce your expectations. Given how much energy employees devote to their job, there can be quite a few expectations wrapped up in work. Workers often look to employers for career, socialization, and personal and intellectual growth opportunities.

"With so many expectations, it's no wonder that work can't meet all of that. So we get disappointed, but I don't know that work could fulfill all those things," says Ken Pinnock, associate director of employee relations and services at the University of Denver.

Due to so many layoffs in the last few years, many have lost friends and colleagues, and have realized that job security, taken for granted at times, is gone. There have also been cuts when it comes to extras, such as educational opportunities, celebrations and room for career advancement.

There can be an element of loss when employees realize that the workplace has changed. However, personal and professional goals can still be pursued without an employer's support.

"The way back from this is to try to gain perspective about work, realizing that we are still ultimately in charge of our careers and work, and we don't have to turn to our employers to develop ourselves, or look to them to be responsible for us," Mr. Pinnock says.

Look at "challenges," not "problems." Rather than perceiving problems at work, look at them as challenges.

"The people who approach work as an opportunity to learn are much more satisfied with their jobs and performance, and find themselves eager to take on new challenges," Mr. Weaver says. "They aren't trying to prove that they are the smartest. They are more likely to learn from their own experiences and mistakes."

Setting intermediate goals can also help workers derive a sense of accomplishment, and keep pace with longer-term targets, Mr. Best says.

Write to Ruth Mantell at ruth.mantell@dowjones.com

Ruth Mantell is a reporter for MarketWatch.

 
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Membership Milestones

Congratulations to Chapter members who will reach milestones during the month of February:

Michael Mabey 21 years

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Calendar of Events

February 16:  Combined Utah / BYU Chapter meeting (more details to be provided by e-mail)

March 18:  Jordan Valley Water Conservancy District tour

April 20:  Spring Conference at SLCC Miller Campus

May 8:  Emergency Preparedness

June 12:  Integrating Facility Management with Information Technology

 

 

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CEU Courses Available, Anyone?

The Program Committee is planning our luncheon and educational subjects for the following year.  They would like to offer courses that have been approved for Continuing Education Unit credit for CFM's.  If your company has any offerings that meet this criteria, please send the information to Barbara Bruno, barbara_bruno@hermanmiller.com.   

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RSVP policy

All RSVP no-shows will be billed for the activity.  Attendees who do not RSVP prior to the event will pay $5 extra.

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